| Review | Rate |
| went there loss in less then 30 minutes and left. tight machines | 1 |
| dont play poker if you go to pala casino,they have a very small limit games,most of their dealer dont know what the heck their doing,they dont even say thank you if you tip them,in the morning tournament is SUCK.they have a lady supervisor that is really rude,you cant even talked or ask if you want to split the pot,she yelled if you asked her....dont waste your gas playing in there.... | 3 |
| From the minute we walked in to check-in to our room until the minute we left, it was very disappointing. The employees were very rude and did not care about their guests. We were not allowed to bring any beverages from the outside up to the room, coolers are not allowed. The prices were too steep for what you get. The gaming was extremely tight, nobody seemed to be winning anything. Better off down the road at Temecula. | 1 |
| Machines are tight!!! , but the women are nice | 4 |
| Pala always gives us free rooms and meals, and they always have enough watresses serving drinks and hot chocolate...kuto. .... but for past month or so all machines are extremely tight. stick to the tables if you can find a $5 one. (5-9-09) | 4 |
| The slots are very tight especially since the remodeling. This may be better for a getaway hotel and concert venue. Because you will soon be walking around with a broke look on your face!!! | 7 |
| Save your $ for Vegas.
Slots are too tight, the traffic getting there was HORRIBLE and backed up the back road.
Not worth the drive!!!!!!!!!!!!! | 1 |
| I always enjoy coming to your casino.I have won $8500.00 so far this year. The staff is always friendly and fast at bring you your jackpot winnings. I hope to be their againsoon. | 9 |
| Pala is so nice to visit,except that it is too smokie when walking in you can get a blast of smoke on the way to the no smoking room and even that has smoke. Very bad for health.
Would love to see NO SMOKING IN THE WHOLE CASINO> | 4 |
| I have been to Pala about five times. Of those five, I have left three times with over $1000 in my pocket, and I always start with $200. On two of the three winning days, I was there less than 15 minutes!!! | 9 |
| I was disappointed with Pala Casino the last time I went. Machines were not paying out nor did I see anyone winning. It was much better when Pala first opened. | 7 |
| My husband and I visited your hotel and casino on Oct 25, 04. We enjoyed our room with the view of the mountains just seeing them was relaxing. Your staff was great and helpful. Telling everyone to just go and stay for a nite of fun at your casino and hotel. Thanks for a great time. | 10 |
| What can I say, I was there no more than maybe 45 minutes and hit $1000!!! Only put in $20. The services there was prompt and curtious. Excellent parking also!!! THANK YOU PALA!!!!!!! | 10 |
| Pala is a better Indian casino in CA. Although not as heavily marketed like Barona or Pechanga, it's par with Barona and better than Pechanga. Pros: Friendly host(Harvey Rosen) and staff, clean nice rooms, comp water and safe(was broken in my room) in rooms. Two deck BJ in High Limit. Con: mediocre food quality and service. Booney surroundings and some twisty roads. My experience: I started with $1000 and played mostly BJ until I was down to $250. Then I got even to $1000, so I decided to take a High Limit two deck BJ a shot. After 13 hours I was up $11,000. Thank you Pala. Plus, I got all my food, room, and gifts comped. | 8 |
| I visited the Pala casino on Saturday; 08/28/04 and was so Impressed I went back the next Saturday (09/07/04) This given fact I had to drive 2 hours from Los Angeles to get there. The casino is easy to get to.Hitting highway 76 from the 5 or the15 freeway you take a two lane winding road through the sweeping hillside and bolder ridden mountains until the you emerge to see the Pala Hotel . The casino from the outside looks new and fits in very well with the surrounding mountains. Parking in the parking deck is easy and conveniently located a short walk from the casino entrance. The Pala casino is huge, clean and has lots slot machines and table games. The part I like best is that there is a live band that is playing on the casino floor just above the bar. This reminds me of the MGM in Vegas. The Steak and Shrimp buffet on Saturdays will cost you about 20 dollars per person. However, I found the buffet Brunch less expensive and as just as much variety. The staff for the most part seems friendly However, the bartenders, on both my visits seem moody, sarcastic, and have an attitude like you are bothering them if you ask for drink and are not sitting at the bar. This does not come off as customer friendly. | 8 |
| Hotel and casino excellent, food mediocre. We waited about 10 minutes to be seated at the Pala cafe, when it was nearly empty. The staff there outnumbered the customers. We then waited 15 minutes to get waited on, and finally had to complain to get waited on. The served never once apologised for being late and was still slow and rude. I seriously wondered if he was on drugs. Several other guests also seemed put out at this cafe. The italian restaurant had good staffing, but the food was just not up to par. HOWEVER the entire rest of the hotel and casino were immaculate. The room was huge and very very clean. Guest services visited at least twice to keep our room looking good for our one night. They even change the elevator rugs out for the different times of day "good evening" "good afternoon" etc. The casino was the same. Several times I thought to myself "I am in Vegas". Many of the indian casinos are too smoky, but this one was not. The floor was very nicely laid out and well decorated. You could easily look around to determine what areas sparked interest. The prices were reasonable and we will be back. | 8 |
| The Pala Casino is by far the "BEST" casino we have ever been to. We travel all over Calif. and have seen most or all. I have enjoyed a facial and massage at the spa several times and was delighted with the help and the prices. The buffet is delicious and fairly priced. We try to go on Fri. for their seafood buffet,which is the best around. They have the latest slots and also very loose ones. We always leave either a bit ahead or at least win enough to pay our dinner bill. My husband has won $1000 several times. The hotel and surrounding areas are breathtaking. There is always music and places to sit for the non-gamblers, and the non smoking area is enclosed by glass and is truly a non smoking area. There are single person booths that are located all over the casino to cash tickets. The staff is friendly and quick. The Pala Privilages center was quick, gave me a card on the spot and didn't make me fill out a form. There are many table games and also roullete and craps. All in all we have a great time and whenever we are in San Diego county we make sure we get to Pala. Way to go Pala Casino. | 10 |
| Pala Casino is the "BEST" of any casino I have ever been in. We travel all over california and Pala beats all. The buffet is the most delicious and fairly priced. we try to make the seafood buffet when we can. We always leave with either some winnings or almost even. Most times we at least pay for our buffet with our winnings. The slots are all the latest games and the staff is the friendliest and quickest we have ever encountered. There are single person booths all over the casino to cash tickets. The hotel is beautiful as is the view. And there is always a band playing for the non-gamblers to listen to. There is also a smoking room that is glassed off from the rest of the casino so it is truly smoke free.All in all the best Way to go Pala!!!! | 10 |
| Pala Casino Resort is breathtaking when you first arrive. The design reminds me of the Grand Californian at Disneyland with the view. A large variety of machines with lots of the favorite machines available for play. The buffet was good and reasonable. The slots were loose as well. No casino is out to loose money, but at least at Pala you get enough return to make it enjoyable. We came out about even, but played all day. Wonderful!!!! | 10 |
| Pala is our local casino that we normally visit. It is my favorite casino. We have visited 50+ casinos in California as well as Las Vegas, Laughlin, Lake Tahoe, Reno, etc.
Pala has the best variety of machines that I have seen anywhere. They are a little weak on Video Poker but it is not bad. Their machines are pretty loose. certainly better than Nevada. Pala is a complete resort and very elegant. Customer service is excellent and they are generous with their comps. | 9 |
| The Pala Café at the Pala Casino is worth visiting if you a player or not. With its indoor and out door seating it gives you a Mediterranean like atmosphere. Chris, the waiter gave great service, the food was very good, and it looked very nice. It was far enough away from the machines that it was not noisy, but you still had plenty of people to watch. I will visit this gem of the Pala again. | 10 |
| Pala Casino is easy to find on Highway 76. It has its own gas station with reasonable prices. The parking is arranged so that it is near the casino.
The people were friendly. The buffet is very nice. When you join the Pala Privileges (Their player club), I got a coupon for $2 off on the buffet. I did not need to fill out a form to join Pala Privileges. The Restrooms were nice and clean.
The non-smoking room was well integrated with the rest of the casino.
I won $180 from a Slot machine I started with $20, never put more in and got a nice jackpot and left with $200. Pala gets my highest recommendation.
Small Nit-picks: The Privileges sign-up is far from the Parking lot entry to the casino. The $2 off coupon should have been for any of their restaurants.
| 9 |